Water Softeners

We provide softening solutions for both commercial & domestic environments. Water softeners really work if installed and maintained to a high standard. We do both to make sure you are left with outstanding results & even better water.



Despite over 60% of homes being supplied with hard water only about 3% of households have a water softener fitted. They are quite expensive but worth the investment as softened water offers some significant benefits.

Commercial water softeners

Commercial water softeners provide a myriad benefits that reduce operating costs and improve overall equipment performance. Untreated water will eventually leave deposits and scaling in pipes and appliances. 

the process of water softening

A water softener works by removing the magnesium and calcium present in your water supply through a process of ion exchange, turning it from hard water to softened water. Unlike hard water, softened water does not damage your home’s piping, or cause a build up of scale in your appliances; reducing their effectiveness and lifespan.

By softening your water, you can protect your home from harmful build up while also eliminating limescale (which is only present with hard water) and improve your family’s skin and hair, too.



Frequently asked questions

Water softeners remove calcium and magnesium from hard water areas using a base exchange resin process.

The process of water conditioning involved the use of ion-exchange resins which remove the calcium and magnesium from hard water sources. The resin beads act like a sponge to collect the hardness salts, and when fully absorbed the calcium and magnesium is flushed to drain. To obtain removal of the hardness salts, the use of salt/brine is used, then the beads are ready for another service cycles.

Depending on the make and model the lifespan of a water softener can range from 10 – 30 years old. The most important route to longevity is maintenance.

Fill a glass halfway up with water and add soap. Cover the top and give it a shake. If you have hard water, the water will be cloudy with minimal suds. If your water is soft it will be mostly clear and the top will be filled with bubble.

If you see white scaling on your faucets, if glasses come out of the dishwasher covered in a cloudy film or if you have trouble rinsing off soap and suffer chronic dry skin you may have hard water.

Portawater Uk Ltd has been installing softners for both commercial and domestic for more than 35 years.